Welcome to TheFMLYshop! We're so happy you're here! :)

Frequently Asked Questions

How long does it take to receive the order:

All items in our shop are handprinted in our home studio in Orlando. After placing your order, it will take us up to 5-7 working days to print it, it doesn't include shipping time. Shipping time depends on the method you choose, please remember to exclude weekends as they're not included in the processing process.

Please read our shipping policy here.

What is the printing method we use for your items (s)?

We use ultra-thin heat pressed material to create all our designs. This method allows us to create vivid and bold designs which we love! Our works don't crack or fade with time and look awesome even after thousands washes! After 6+ years in business we mastered our skills to top and our happy customers can prove this. Read their happy reviews

here.

Thank you for shopping with us and supporting our creativity! :)

How do I was my item?

  • • Wash inside out on cold with like colors
  • • Fabric softener is not advised
  • • Do not use any type of bleach
  • • Remove garments immediately after wash cycle completes
  • • Hang drying is recommended
  • • Do not iron directly on design

CAN I RETURN OR EXCHANGE MY ORDER?

We are a small handmade shop, each item in our shop is made to order by us. With that in mind we do not offer returns and exchanges.

If we made a mistake, we apologize and we will work diligently with you to get the correct product to you as soon as possible. Please do not wear or wash the incorrect or damaged item, we will ask you to ship the item back with a pre-paid label we will provide.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a replacement.

To be eligible for a replacement, your item must be in the same condition that you received it, unworn, unwashed and in its original packaging. You’ll also need the receipt or proof of purchase.

Please email hello@thefmlyshop.com in regards to your return with your order number.

Ears headbands and other accessories

We do not sell ears and other accessorizes showen on the pics, they do not included in the purchase and being used for styling purpose only. We love support other small business and we're very active on Instagram. Join the community and find our favorite small shops here.

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