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Welcome to THE FMLY! We're so happy you're here! :)
FREE DOMESTIC SHIPPING ON ORDERS OVER $100

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Shipping policy

HOW LONG DOES SHIPPING TAKE?
USA Orders: Please allow 3-5 business days processing + shipping. As soon as we ship your item(s), you'll receive an email from us with tracking info. Delivery takes 3-5 business days with STANDARD shipping, 2-3 business days with Priority shipping and 1-2 days with EXPRESS shipping.

International orders: Items will be processed and shipped within 8-10 business days of purchase. Delivery takes 7-21 business days with STANDARD shipping, 3-6 business days with Priority shipping. You'll receive an email from us as soon as it ships with tracking info. International customers are responsible for any customs fees that may incur.

Orders cannot be canceled or altered once placed. Please be sure all information is correct before placing order.

- Promotional codes cannot be applied after an order is submitted.

- Unfortunately, we are not able to combine orders once they have been placed. If you purchase items separately, they will be shipped separately.

We will make sure your order is packaged correctly and arrives to the post office on time to be shipped out. Once shipped, it is in the hands of the postal service. We will provide the package tracking, but we are not responsible for any lost, damaged or stolen packages.

HOW MUCH IS THE SHIPPING COST?
Shipping, taxes, and discounts will be calculated at checkout. Shipping costs are unique for each order. They depend on where the product is being shipped to and the weight of the product you are ordering, the shipping cost will be displayed at checkout.

Please note that our shipping fee is non-refundable. International customers are responsible for any additional customs fees that incur with your country's policies.

HOW CAN I TRACK MY ORDER?
You'll receive an email from us as soon as it ships with tracking info.

DO YOU SHIP INTERNATIONALLY?
We sure do! We ship many products worldwide each day and have many happy customers in every corner of the globe.

I ENTERED MY ADDRESS WRONG, CAN IT BE CHANGED?
Yes! If you contact us within 24 hours we can change your order once you provide us the correct address. Otherwise, we do not accept responsibility for wrong addresses. Please enter your address carefully at checkout.

I HAVE NOT RECEIVED MY ORDER, WHERE IS IT?
If an item is lost in shipping and not marked as delivered by USPS, we will reship your order.

If USPS has marked the package as delivered to the address entered at checkout but you have not received it, please call USPS and open a case for non-receipt of product

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